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常见问题
问题

  • 1. What is meerschaum, and why choose a meerschaum pipe?
    Meerschaum is a mineral (hydrated magnesium silicate) found primarily in Turkey. It’s prized for its light weight, heat resistance, and porous nature, which absorbs tar and moisture for a cooler, drier smoke. Hand‑carved meerschaum pipes develop a beautiful, honey‑colored patina over time, making each pipe uniquely yours.
  • 2. How are Yanik Meerschaum pipes made?
    Each Yanik Meerschaum pipe is carved by hand from a solid block of premium Turkish meerschaum. The process—from initial roughing to fine detail work—can take anywhere from 5 to 20 hours, depending on the complexity of the design. Every piece is sanded, polished, and fitted with a comfortable acrylic stem before final inspection.
  • 3. How do I care for my meerschaum pipe?
    After smoking, tap out the ash gently—do not knock the bowl against a hard surface. Wipe the bowl inside with a soft pipe cleaner or cloth. Avoid immersing your pipe in water or using harsh chemicals. Store it in a cool, dry place; a felt‑lined case is ideal to protect the carving.
  • 4. Why is my pipe changing color? Is that okay?
    Absolutely! Over time, meerschaum absorbs tobacco oils and develops a rich, amber patina. This natural “coloring” is a hallmark of authenticity and adds character—no two Yanik pipes will patina in exactly the same way.
  • 5. Can I use filters with Yanik Meerschaum pipes?
    Most of our models don’t support filters out of the box, but for special orders we can make pipes to accept standart 9 mm filters upon request. If you’d like filter compatibility, please mention it when ordering or contact us for a custom modification.
  • 6. Do you offer custom or commissioned designs?
    Yes! If you have an idea or motif—portrait, floral, geometric pattern, or personalized initials—please contact us . We’ll discuss feasibility, pricing, and estimated carving time.
  • 7. How long will my order take, and what are the shipping options?
    Processing & Carving: 1–3 business days (depending on season and order volume). Domestic (Turkey): 2–5 business days via insured courier. International: 7–21 business days via registered airmail or express courier. Tracking information is provided once your order ships.
  • 8. What payment methods do you accept?
    We accept major credit/debit cards (Visa, MasterCard, American Express), PayPal, and bank transfers (SEPA). All transactions are secured via SSL encryption.
  • 9. What is your return, exchange, and warranty policy?
    Returns & Exchanges: Unused pipes may be returned within 14 days of delivery. Buyer pays return shipping; original shipping fees are non‑refundable. Warranty: Each Yanik pipe is guaranteed against manufacturing defects for 1 year. Cracks from heat abuse or drops are not covered.
  • 10. How can I contact Yanik Meerschaum?
    Email: yanik@syanik.com Phone (WhatsApp): +90 539 949 03 84
  • 11.Do you offer bulk or wholesale pricing?
    Yes—wholesale inquiries for tobacconies, shops, and retailers are welcome. Please email yanik@syanik.com with your business details and desired quantities, and we’ll send you a custom quote.
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